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VAT number 02366290407

C. Tax 02366290407

REA RN - 260634

Registered office: Riccione RN - Viale Ippolito Nievo 27/29





Purchase procedure

The User's orders are subject to the availability and discretionary acceptance of the Owner. Each order sent constitutes an offer to purchase the products.

The User must select the products and complete the check-out, after verifying the information contained in the order summary. The order is placed by confirming it and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary.

The receipt of order processing does not constitute acceptance of the order. Following receipt of the order, the Owner will send the User an order confirmation email which only indicates that he has received the order and has subjected it to the data verification and product availability process. The Owner reserves the right not to confirm an order, by communicating to the User at the email address associated with his purchase, the possible unavailability of one or more of the products ordered. If, due to misunderstandings or other inconveniences, the price indicated on the site should be lower than the correct sale price of a product, the Owner may contact the User to check whether he also wishes to purchase the product at the correct price or may not accept the 'order.

In these cases, the Owner will refund the price and shipping costs incurred by the User. The sales contract can be considered concluded only with the sending by the Owner of an email confirming the acceptance of the User's purchase proposal and which will also contain information relating to the shipment of the product ("shipping confirmation") .


Purchase commission

The User's orders provide for various discrete methods of the order which are the sole responsibility of the User. Any inaccuracies and / or errors of evaluation of the User in indicating these descriptive elements necessary for the realization of the commissioned product, are in no way attributable to the Owner, who will not be liable in any way.


Terms of payment

Edoardo Cortese Snc uses third-party tools for processing payments and does not in any way come into contact with payment data - such as those relating to credit cards - provided.

Any costs for managing payments from the User that are not accepted will be charged to the User.



Deliveries are made during normal working hours to the address indicated by the User and in the manner specified in the order summary.
Shipping is required and at the expense of the User. The User must verify the content and refer any disputes and / or anomalies on the object to the carrier. The Owner will not be liable in any way for any delivery anomalies and / or theft / loss of the goods in question.

In case of failure to collect within the term established by the carrier, the products will be managed by the carrier within the terms provided for by the service and any extra costs will be borne by the User.

The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may have occurred to the Products after delivery to the carrier, or for delays in delivery to the latter. last attributable.

Orders are processed from 9.00 to 17.00 CET Monday to Friday. Orders placed after 5pm on Friday will be processed the following Monday.

More information on the methods of delivery of the products, on the shipping countries and relative times, as well as on the couriers used can be found at  this address, in the "Shipping" section

Prices and shipping costs

Unless otherwise specified, prices include applicable taxes.

Shipping costs are shown only when completing the order and, unless otherwise specified, are not to be considered included.

These costs may vary, even significantly, according to the quantity of goods and the destination indicated by the User. Unless otherwise provided during the purchase procedure, in the case of shipment made abroad, customs or import costs must be added to the shipping costs to be paid by the User and charged when the package reaches the Destination Country.

The Owner has no responsibility or possibility of intervention with respect to these last expenses which are outside his sphere of control.


Use of the Gift-Card

Unless otherwise established, the use of the Gift-Card (or Coupon) is regulated as follows: * Each coupon is valid for one person only and can be used in the manner and timing established in the instructions on the website and / or accompanying the coupon itself. * The coupon must be redeemed within the period established for the use of the offer. At the end of this period, the coupon will automatically expire, without any possibility for the User to make any claim in this regard. * In case of use of the coupon for services other than those proposed in the initial offer, the User will not be entitled to any credit / refund / compensation if there is a difference between the original value of the offer and the value of what has been redeemed.

In the event that any offense is committed, the Data Controller can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to act in the appropriate judicial offices for the protection of its rights and interests.



Right of withdrawal and guarantee

Edoardo Cortese Snc, in compliance with the terms of the law regarding the exception to the right of withdrawal, does not provide for the right of withdrawal of the product or products made, commissioned by the User.

The product made by the Owner is to be considered unique and exclusive for the User, expressly commissioned by means of the information provided by the User, this product and / or products are therefore defined as "customized".

Pursuant to art. 59, letter c, of the Consumer Code, the Customer (User) will not be able to exercise his / her right of withdrawal, referred to in the previous article 8.1, considering that the Item purchased to be returned is "personalized".  




The Owner does everything possible to accurately show the characteristics of the items present online, including the composition and colors, and to ensure their compliance and correspondence with the images on the website. 

However, the colors displayed depend on the system used on the User's computer; Therefore, the Owner cannot guarantee that the user's computer accurately reproduces the colors. 

All items commissionable and purchasable on the platform,  like all those made by hand, they have the natural characteristics of the materials used in their manufacture. Natural characteristics such as grain, surface texture, knots or color variation should not be construed as imperfections or defects. On the contrary, the lack of uniformity due to the use of natural raw materials must be foreseen and appreciated. The Owner selects only products of the highest quality, however, these types of "natural" variations are inevitable and must be accepted as the characteristics of each product. 

Consequently, all items commissionable and purchasable on the platform will be deemed compliant if: 

  • respect the description provided by the Owner and possess the qualities described on the website; 

  • they are suitable for the use for which they are normally intended; 

  • show quality and characteristics corresponding to those of products of the same product category. 

The User who purchases as a consumer has the right to guarantee the conformity of the products purchased within the limits of 24 months from the purchase provided that communication is given within 2 months of receipt.

To exercise the right of guarantee, the User is required to contact the Owner with the contact information, giving an accurate description of the defect found.
If the lack of conformity of the product is ascertained by the Owner, the User will be granted the repair of the product exclusively at the Edoardo Cortese Snc headquarters. The User is in any case required to return the defective products to the address of origin of the product.

Shipping costs are charged to the User.


Indemnification and Limitation of Liability - Indemnity

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves. in court, which should arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the law or of the terms of these conditions of service.


Limitation of Liability and all the functionalities accessible through are made available to Users, under the terms and conditions set out in the Contract, without any guarantee, explicit or implicit, which is not mandatory by law. In particular, no guarantee is given of the suitability of the services offered for the particular purposes set by the User.
The use of and of the functionalities accessible through is carried out by the Users at their own risk and under their own responsibility.
In particular, the Owner, within the limits of the applicable law, is liable for damages of a contractual and extra-contractual nature towards Users and third parties exclusively by way of willful misconduct or gross negligence when these constitute an immediate and direct consequence of the activity of Therefore, the Owner will not be responsible for:

  • any losses that are not a direct consequence of the breach of the Contract by the Owner;

  • any loss of commercial opportunity and any other loss, even indirect, possibly suffered by the User (such as, by way of example but not limited to, commercial losses, loss of revenues, revenues, profits or presumed savings, loss of contracts or commercial relationships, loss of reputation or goodwill value, etc.);

  • damages or losses deriving from interruptions or malfunctions of the platform due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will and unrelated to the control of the Owner such as, by way of example and not exhaustive, breakdowns or interruptions to telephone or electricity lines, to the internet and / or in any case to other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of products, services or applications third parts; and

  • incorrect or unsuitable use of by Users or third parties.



Common Provisions Service Interruption

To guarantee Users the best possible use of the Service, the Owner reserves the right to interrupt the Service for maintenance or system updates, informing Users through constant updates on


Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of and its Services without the prior written permission of the Owner, guaranteed directly or through a specific resale program.

Any form of mass resale is expressly excluded.


Privacy policy

For information on the use of personal data, Users must refer to the privacy policy of, which is considered part of these Terms.


Intellectual Property Rights

All trademarks of the Application, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear concerning Edoardo Cortese Snc / are and remain the property exclusive of the Owner or its licensors and are protected by the laws in force on trademarks and related international treaties.

All trademarks and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos concerning third parties and the contents published by such third parties on are and remain the exclusive property or in the availability of said third parties and their licensors and are protected by current trademark laws and related international treaties. The Owner does not own the ownership of these intellectual property rights and can use them only within the limits and in compliance with the contracts concluded with such third parties and for the purposes outlined therein.


Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by publishing it on
The User who continues to use after the publication of the changes accepts the new Terms without reserve.


Transfer of the contract

The Owner reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User's rights provided herein are not affected.

The User may not assign or transfer in any way their rights or obligations under the Terms without the written authorization of the Owner.



All communications relating to must be sent using the contact information indicated in


Ineffectiveness and partial nullity

Should any clause of the Terms prove to be null, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain fully effective.


Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Data Controller has its registered office.
The exclusive forum of the consumer is an exception, if the law provides for it.


Online dispute resolution for consumers

The consumer resident in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at  following link .

The Data Controller is available to answer any question sent by email to the email address published in this document.


Prevailing version

These Terms are drafted and revised in Italian. The other versions in different languages are provided for information purposes only. In case of discrepancy between the various versions, the version written in Italian must be considered prevailing.

Procedura d'acquisto
Commissione d'acquisto
prezzi e costi di spedizione
gift card
recesso e garanzia
privacy 2
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